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Frequently Asked Questions

SubQuery TeamAbout 4 min

Frequently Asked Questions

What does the Node Operator Services comprise of?

The Node Operator Service is comprised of:

  • Co-ordinator service
  • Proxy service

What should I do if the indexing node is unhealthy?

If the indexing node is unhealthy, first visit the service log to determine if any errors are present.

Service Logs

The other option is to restart the service and/or servers involved.

Can the same Node Operator run 2 services on different platforms?

The same Node Operator can index 2 different projects on 2 different hosting providers.

Same Node Operator - 2 Projects - 2 Different Services - Without DB

If the same Node Operator wants to index the same project across 2 different hosting providers then the database needs to be shared.

However, this is currently not supported, and it’s on our roadmap.

Same Node Operator - Same Project - 2 Different Hosting Providers


How to change the default password of the PostgreSQL DB?

To change the password for coordinator-service: v0.18.0, ensure the password config for the DB is the same as the one for the coordinator service .yml file.

// For postgres db
POSTGRES_PASSWORD: your_password
// For coordinator
  - --postgres-password: your_password

However, we don't support applying the changed password to the existing data at the moment. Hence, there are several steps to apply the changes manually:

// 1. change existing db password manually
docker exec -i db_container_id psql -U postgres -c "ALTER USER postgres WITH PASSWORD 'your_password'"

// 2. restart docker compose
docker-compose up -d

// 3. For the running projects, there is a tricky way to force the “restart the
// project” with a new DB password. (force restart to be supported as an option flag in the future).
// Force remove the running query containers, then press `restart project`
// with the previous form values in the admin app.
docker stop query_qmyr8xqgaxucxmp query_qmszpq9f4u1gerv
docker rm query_qmyr8xqgaxucxmp query_qmszpq9f4u1gerv

Can I connect my Docker node to an externally hosted database

Not currently, but this is on our roadmap and we will try to incorporate it soon.

Connect Docker Node to Externally Hosted Database


Do I need to constantly update to the newest version of the software?

Our developers are constantly improving the application and you can find the latest version of the subql-coordinator and subql-indexer-proxy on DockerHub. Always use the latest versions (use pre-release versions at your own risk).

ServiceVersion Tag
onfinality/subql-coordinatoropen in new windowlatest
onfinality/subql-indexer-proxyopen in new windowlatest

We do recommend that you upgrade to the latest version to take advantage of the new features. However, we do recommend that you follow best practices. For example:

  1. Duplicate your PROD environment.
  2. Upgrade using this new environment.
  3. Test this new environment to ensure there are no issues.
  4. Switch over to this new environment.
  5. Decommission the old PROD environment.

When I upgrade my version, do I need to reindex my project?

There is no need to reindex your project when you upgrade your Node Operator Service version.


Firewall rules bypassed by Docker

Firewall rules are bypassed by docker containers by default so add these commands and disable, set: one can set:

     "iptables": false

in /etc/docker/daemon.jsonecho "DOCKER_OPTS=\"--iptables=false\"" >> /etc/default/docker and then restart the Docker service:

service docker restart


Note that turning off IP tables in Docker may cause your deployment containers to lose connectivity. If so, try this solution: To Fix The Docker and UFW Security Flaw Without Disabling Iptablesopen in new window.

For more information, visit this linkopen in new window

UFW setup guide

Everyone's setup is different and what works for one person may not work for another. Consider all options before deciding on which route to take.

Uncomplicated Firewall (UFW) is a popular Linux firewall that ships with Ubuntu.

Docker modifies your server's IP tables directly to set up the networks you configure and ports you expose in a docker-compose.yml:

      - 80:80

This indicates that it is able to bypass any UFW configuration you may have set up. The end result is that you may have set a UFW rule to block incoming connections on certain ports but this configuration is then rendered ineffective as the ports remain open to the Internet.

There are a number of options to solve this:

  1. Disable the IP tables option in Docker.
    • Pros:
      • Immediately stops Docker overriding the UFW configuration.
    • Cons:
      • Requires additional configuration to fix up the way Docker creates networks which allow the containers to talk to each other.
  2. Use expose instead of ports in the docker-compose.yml.
    • Pros:
      • Nice and neat as the change is only in the docker-compose file which is where we are defining the rest of the behaviour in our stack.
    • Cons:
      • The query_ containers that are created to index a project need to talk to other containers in the stack. They do this by running on a specific port. And it gets allocated when they are created starting at 3000 and are incremented with each project indexed.
      • That makes expose a little inconvenient/complex- either suffer the disruption of adding/removing the internal port as projects are added/removed, or just expose a bunch (3000 - 3100 for example) up front and hope you don't forget when your 101st project won't index.
      • This means that if you pull the latest from the official repository you may overwrite the change in docker-compose.yml.
  3. Configure UFW with a bunch of additional rules that drop messages to the Docker container ports unless you explicitly allow them.
    • Pros:
      • Allows Docker to maintain its IP table use - the default behaviour.
      • Allows UFW to function as it was always intended to.
    • Cons:
      • Difficult to do.
  4. Use your VPS/VDS provider's firewall.
    • Pros:
      • Probably the easiest solution of all of them.
    • Cons:
      • Potentially unavailable to you.

Credit for the suggestion of trying option 1 first goes to crypto_new on Discord. Credit for suggesting options 2, 3 and 4 first goes to kw1k on Discord (thanks!). Credit for this section goes to counterpointsoftware.

For more details on option 3, visit counterpointsoftware’s guide hereopen in new window.